State Farm® Insurance Agent Gigi Horton

"Gigi actually fulfills the commercial advertisements. I would think "weelll, those commercials are exaggerating a bit." In the last several months when I call flustered, Gigi actually answers the phone or calls me back. Any concerns I have, she promptly resolves it. Her office has had to pivot several times from the waves of this pandemic and they still answer. I change my mind about the commercials now. I vote Gigi the agent/owner of the year!"

"I have been with State Farm for over 26 years and they have never disappointed me or my family. Gigi Horton's office has always been extremely helpful and they have always met my needs whether it was regarding my vehicles or my home. Their customer service is excellent! Gigi's office has earned my respect as well as my trust. I wouldn't go anywhere else!"

"Gigi and her staff have provided great quality service for my family and I for over a decade. I can always count on them to be honest and patience with my questions regarding my insurance policies. Additionally THEY reach out to me to insure my policies are accurate and fitting into my budget!"

"My family has purchased Auto, Life, and Home insurance from Gigi Horton's office for about 18 years now. We totally appreciate having an insurance agent that is in our corner! We trust Gigi's professional advice, which is never pushy or fake. When it came time to replace my husband's term life insurance, we came to Gigi for a quote. She told us the options and prices, and to think about it and let her know. We only got as far as the parking lot before we headed back in, and said we already made up our minds, and were ready to trust State Farm with this important piece of our financial security. She looked so surprised when we walked right back in! But we know a good price and who to trust. We have had claims too, and all were professionally handled; from a car that was 'totaled', to a kitchen flood, and most recently a repair to our travel trailer. We have never had any issues using the insurance we have bought. Our son began to use Gigi Horton's office for auto insurance as well, even all the way from southern California. We would definitely recommend Gigi and her staff, because they have been professional, caring, compassionate, and treated us as friends."

"Angelica was especially warm and helpful in assisting me with changes to my insurance policy. She answered my questions thoughtfully and worked out price differences to ensure my decision was in my best interest. Would definitely recommend this office for insurance for their excellent customer service every time."

"I have had the privilege of working with Anderson at the Gigi Horton - State Farm Insurance Agency over many, many transactions. Anderson continuously goes over and above the call of duty. He's friendly, very professional, fast and accurate. Because he does what he does SO WELL, it makes what I do . . . easy! Who doesn't need more easy in their life these days?! Thanks Anderson! :-)"

"I’ve been with State Farm for years now and will never leave. Gigi is great and the service level from her office is excellent. The entire staff is always nice and eager to help. Angelica is the best, so responsive, trustworthy and friendly. Highly recommend this office, you won’t regret it."

"I've been with State Farm and Gigi specifically for my auto and homeowners needs for a long time, in fact it might be 10+ years now. Great group of friendly people that are knowledgeable and attentive. The service really matters when it comes to these products, and I feel that Gigi's team really keeps that standard high. Whether it's new placement or claims handling it's been good. Bonus stars for Anderson C. who just helped me with some clarity on policy language for a specific situation I was concerned about. Really helpful and highly recommended!"

"What can I not say about this place? I used to have Geico for my vehicles and since switched over all my vehicles to them after purchasing my home. Everytime I call the office for a problem or question, the friendly staff is always open ears and never gave the sense like they are rushing me or rolling their eyes on the other end. (Im usually unorganized and unprepared when it comes to giving required details over the phone) Always a pleasure to call this office because I know I will be getting the best customer service and most friendly staff in the Bay Area helping me out! Thanks again!!!"