State Farm® Insurance Agent Gigi Horton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jack Stevens
August 30, 2024
5
out of
5
rating by Jack Stevens
"I want to take a moment to thank Angelica Rojas with State Farm Insurance. She is the Customer Service Representative in their Fairfield, CA office. I had situation that required a number of follow up's from there office. Angelica was always responsive and ready to assist and answer questions throughout the entire process. I would highly recommend her any time you need help. She is the best!! Jack"
We responded:
"Thank you so much, Jack for taking the time to leave such a thoughtful review about your experience with our team. We are appreciative of your business and look forward to servicing you and your loved ones in the coming years!"
Christopher Padilla
August 29, 2024
5
out of
5
rating by Christopher Padilla
"Very Satisfied with their service. They are quick and efficient."
We responded:
"Thank you, Christopher for the leaving us a review about your experience with our office!"
Raj M
August 27, 2024
5
out of
5
rating by Raj M
"Fantastic team - Gigi Horton, Angelica Rojas and others make sure that you get the best possible State Farm experience and support!"
We responded:
"Thank you, Raj! We appreciate your time in leaving us a 5-star review and the kind words about your experience with our team. It's customers like you who help us improve and deliver exceptional experiences. We look forward to servicing you and your loved ones time and time again!"
Jamie Gaines
August 26, 2024
5
out of
5
rating by Jamie Gaines
"5 STARS for Tinneth!! She has been helping me with everything insurance for a long time now! She has such a good & happy personality over the phone. Always going above and beyond to make sure I have everything lined up."
We responded:
"Thank you so much, Jamie! We can't thank you enough for sharing your experience with us. Your kind words about our team truly brightened our day. It's customers like you who inspire us to keep striving for excellence."
Angela Spannaus
August 26, 2024
5
out of
5
rating by Angela Spannaus
"Highly recommend this place! Tinneth N. made my experience very easy and she answered all my questions thoroughly."
We responded:
"We appreciate your kind words, Angela! Thank you for the 5 star review!"
Veronica Cedeno
August 26, 2024
5
out of
5
rating by Veronica Cedeno
"Tinneth is amazingly sweet and helpful!!"
We responded:
"Thank you so much Veronica for your kind words about our team. We truly appreciate your business!"
Anthony Carrion
August 2, 2024
5
out of
5
rating by Anthony Carrion
"Long over due review here for my favorite Insurance Agent and staff (Angelica)! I've been with Gigi for over 17 years now and she and her team are always quick to respond to any requests. She checks in once in a while to make sure things are good. It's nice to know I can always email, call or visit her office when I need assistance. I highly recommend her for your personal or business needs!"
We responded:
"Thank you so much Anthony for your kind words and most of all your loyalty. We always appreciate honest and positive feedback. We hope to service you and your loved ones for many more years to come! "
Hugh Michael Hocson
July 31, 2024
5
out of
5
rating by Hugh Michael Hocson
"Angelica Rojas was very kind, knowledgeable, and helpful. Very satisfied with our interaction."
We responded:
"Thank you so much, Hugh for taking the time to leave such a thoughtful review! "
Kimberly Papedis
July 13, 2024
5
out of
5
rating by Kimberly Papedis
"Gigi and her team are awesome! She has been my agent for over 15 years. Through a move to SoCal and many life changes including remarriage, kids all turning 16 (yikes!), new homes, accidents - you name it - the Horton team has dealt with it! She makes it extremely easy to add new policies and is very calming in situations where you need State Farm to step in. They’ve never dropped the ball once and are very responsive every single time we reach out. Despite moving far away, I wouldn’t dream of changing agents."
We responded:
"Thank you, Kimberly for taking the time to leave a thorough and honest review of your experience! We appreciate your loyalty over the years and we look forward to continuing to serve you and your family. "
Ethan Li
June 19, 2024
5
out of
5
rating by Ethan Li
"Very pleased with the service provided by Gigi Horton’s StateFarm team, especially Tinneth N. She is very patient and knowledgeable. Whenever there is a new request, she is thorough and timely with response. Highly recommend their team to anyone who needs help with insurance coverage."
We responded:
"We greatly appreciate your generous 5-star review, Ethan! Your kind feedback about your experience with our team is truly invaluable to us. We are incredibly grateful to have amazing customers like you and we are committed to consistently providing you with excellent service."
Kclyn Castillo
May 23, 2024
5
out of
5
rating by Kclyn Castillo
"Amazing service! Tinneth always makes sure we are taken care of with all of our insurance needs."
We responded:
"We appreciate you taking the time to leave this review for us, Kclyn! We're happy to hear positive feedback of your experience, especially with my team. "
Carissa Larsen
May 14, 2024
5
out of
5
rating by Carissa Larsen
"Angelica Rojas was extremely helpful and patient. She made everything easy and convenient for me. State Farm is a wonderful insurance company to work with!"
We responded:
"Thank you Carissa so much for the kind words! We appreciate you taking the time to leave us a review. We're happy to help!"
Andrea Sloan
January 3, 2024
5
out of
5
rating by Andrea Sloan
"Gigi Horton’s office is always helpful, courteous and knowledgeable! Thanks Everyone!"
We responded:
"We appreciate your generous review, Andrea. Your support means a lot to us, and we are committed to serving you and your family for a long time!"
JasmyneAlana
December 20, 2023
5
out of
5
rating by JasmyneAlana
"Tinneth is such a detailed worker! She provides timely information & has always been wonderful to work with. She’s a very knowledgeable employee with a friendly attitude! I would recommend her to anyone!!"
We responded:
"Thank you for your kind words, Jasmyne! Especially when mentioning my team. We appreciate your business and always look forward to servicing you and your family!"
Jessica Shubrook
December 12, 2023
5
out of
5
rating by Jessica Shubrook
"Quick and helpful responses!"
We responded:
"Thank you, Jessica for taking the time to write us a review! We appreciate your business and look forward to serving you again and again!"
Jesse Jones
December 8, 2023
5
out of
5
rating by Jesse Jones
"Always a great experience dealing with Gigi and her team. They are very responsive with emails and quick to help assist."
We responded:
"Thank you so much for taking the time to leave us a 5 star review, Jesse! Your kind words about your experience with our team means the world to us. We are grateful to have awesome customers like yourself and look forward to always serving you!"
Gabriela Zapata
December 4, 2023
5
out of
5
rating by Gabriela Zapata
"Gigi and her Team are wonderful! I have been with Gigi and her Tdam since 1998. They have helped me navigate the complexities of insurance and claim needs. I would recommend them to anyone. Knowledgeable and Professional always."
We responded:
"Thank you so much, Gabriela for sharing your experience with our team. It is our pleasure to serve and provide you with the protection you & your family deserve! We appreciate you taking the time to write such a thoughtful review and recommending our services to others. "
alondra moreno
December 1, 2023
5
out of
5
rating by alondra moreno
"Angelica is the best always so helpful"
We responded:
"Thank you for taking the time to leave us a review, Alondra! It's always a pleasure to serve you and we look forward to being here for you for a long time to come!"
Rene Ponce
November 28, 2023
4
out of
5
rating by Rene Ponce
"Absolutely great costumer service always on top of there game and always willing to help . Shout out to Angelica she is always helpful."
We responded:
"Thank you, Rene for leaving us a review and your thoughtful words! We are happy to hear of your experience with our team!"
Erin Hunter
November 9, 2023
5
out of
5
rating by Erin Hunter
"Always a great experience when dealing with Tinneth! She is consistently helpful and goes above and beyond to make sure my policies are handled with care. Huge shout out to Tinneth for making my insurance needs so easy!"
We responded:
"Thank you for your thoughtful review and kind words about my team, Erin! We are happy to hear about your positive experience with our office. Always a pleasure speaking with you!"
Joel Garcia
November 8, 2023
5
out of
5
rating by Joel Garcia
"Very good customer service, Angelica is exceptional, thanks for your help"
We responded:
"Thank YOU, Joel for your kind words and great feedback! It is our pleasure to be able to assist you with all of your insurance needs. We look forward to helping you and your family for many years to come! "
Noel Dizon
October 26, 2023
5
out of
5
rating by Noel Dizon
"Awesome people Informative and honest Good follow up on issues"
We responded:
"Thank you, Noel! We appreciate you taking the time to leave us a review. We truly appreciate your loyalty with State Farm. "
Melinda Rojas
April 28, 2023
5
out of
5
rating by Melinda Rojas
"I have had the privilege of working with Angelica at the Gigi Horton - State Farm Insurance Agency over many, many years. Angelica continuously goes over and above she is friendly, very professional, fast and accurate. And thanks to her for what she does as for she does her job so well. Every time I need something or have an emergency she is always ready to help and always so joyful she is simply Amazing and the BEST! Thanks Angelica for all you do at State Farm Insurance."
We responded:
"Thank you so much for this awesome review, especially when referring to my team! We appreciate you for taking the time to share your experience and recognizing our teams efforts to provide you with the customer care that you deserve. Our team looks forward to being here for you for many more years to come!"
ADELAIDA ABARINTOS
April 28, 2023
5
out of
5
rating by ADELAIDA ABARINTOS
"Thank you State Farm - Gigi Horton’s office and especially Tinneth for your support and assistance with our family needs. Very knowledgeable and hardworking."
We responded:
"Thank you Adelaida for your thoughtful review! Your kind words means a lot to us all. It is our pleasure to be able to provide you and your family with the protection and peace of mind they deserve! "
Jennifer Metzger
April 27, 2023
5
out of
5
rating by Jennifer Metzger
"I have nothing but positive words for GiGi and her wonderful team! I have been with Statefarm for over a decade now and I still ask a lot of questions. They are always so friendly, patient and not to much soooo helpful! Thankfully I have only had less than a handful of claims, but they were with me every step of the way! I would recommend Statefarm and GiGi Hortons team any day!"
We responded:
"Thank you for taking the time to leave us such kind review about our team! It is our pleasure to provide you with the customer care that you deserve. We appreciate your feedback about your positive experience with us. Our team looks forward to helping you with your insurance needs in the coming years!"