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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Melinda Rojas

April 28, 2023

5  out of  5 rating by Melinda Rojas
"I have had the privilege of working with Angelica at the Gigi Horton - State Farm Insurance Agency over many, many years. Angelica continuously goes over and above she is friendly, very professional, fast and accurate. And thanks to her for what she does as for she does her job so well. Every time I need something or have an emergency she is always ready to help and always so joyful she is simply Amazing and the BEST! Thanks Angelica for all you do at State Farm Insurance."

ADELAIDA ABARINTOS

April 28, 2023

5  out of  5 rating by ADELAIDA ABARINTOS
"Thank you State Farm - Gigi Horton’s office and especially Tinneth for your support and assistance with our family needs. Very knowledgeable and hardworking."

Jennifer Metzger

April 27, 2023

5  out of  5 rating by Jennifer Metzger
"I have nothing but positive words for GiGi and her wonderful team! I have been with Statefarm for over a decade now and I still ask a lot of questions. They are always so friendly, patient and not to much soooo helpful! Thankfully I have only had less than a handful of claims, but they were with me every step of the way! I would recommend Statefarm and GiGi Hortons team any day!"

Neng Vue

April 10, 2023

5  out of  5 rating by Neng Vue
"20+years with GIGI's State Farm= 20+more years with GIGI Stays Family. Shoutout to Mrs. Angelica Rojas for always there for my needy needs and for her timely very fast response."

Jesse Jones

March 16, 2022

5  out of  5 rating by Jesse Jones
"Always an easy and fast experience with Gigi and her team. Great customer service"

Katrina Garcia

February 15, 2022

5  out of  5 rating by Katrina Garcia
"Gigi actually fulfills the commercial advertisements. I would think "weelll, those commercials are exaggerating a bit." In the last several months when I call flustered, Gigi actually answers the phone or calls me back. Any concerns I have, she promptly resolves it. Her office has had to pivot several times from the waves of this pandemic and they still answer. I change my mind about the commercials now. I vote Gigi the agent/owner of the year!"

Pamela Williamson

February 4, 2022

5  out of  5 rating by Pamela Williamson
"It has always been a pleasure working with Gigi Horton's office. The staff is amazing and extremely helpful. I appreciate all they do for my family's insurance needs."

Tina Newman

January 5, 2022

5  out of  5 rating by Tina Newman
"I have been with State Farm for over 26 years and they have never disappointed me or my family. Gigi Horton's office has always been extremely helpful and they have always met my needs whether it was regarding my vehicles or my home. Their customer service is excellent! Gigi's office has earned my respect as well as my trust. I wouldn't go anywhere else!"

Laurie Jobe

November 27, 2021

5  out of  5 rating by Laurie Jobe
"Gigi Horton and her team are great to work with. They are very responsive and take the time to explain the details in laymen's terms. It has been a great pleasure being her client."

Cristina Punla

November 19, 2021

5  out of  5 rating by Cristina Punla
"Gigi is the best and most honest person ever! I have been with her for years and has always helped my family and me. I recommend her business to everyone!!"

T N

September 8, 2021

5  out of  5 rating by T N
"I've been with Gigi and her team for over 20 Years! Gigi has the best staff and Tinneth is one of them. They're actual people that you can see and meet to get person to person help. You'll never have to go through 1-5 prompts just to speak to someone."

samantha mccarthy

July 9, 2021

5  out of  5 rating by samantha mccarthy
"Love that I can call, text or email and one of the wonderful assistants will call back. Everything is handled with care and respect. Absolutely love that I can get a live person, too. Y'all rock..."

Peymon Golafshan

June 23, 2021

5  out of  5 rating by Peymon Golafshan
"I have had nothing but A+ service from this firm. I have been a loyal client for fifteen years."

09251976100

June 2, 2021

5  out of  5 rating by 09251976100
"I always get the best customer service. Customers here for almost 40 years and wouldn't switch ever!"

D J

May 6, 2021

5  out of  5 rating by D J
"Gigi and her staff have provided great quality service for my family and I for over a decade. I can always count on them to be honest and patience with my questions regarding my insurance policies. Additionally THEY reach out to me to insure my policies are accurate and fitting into my budget!"

Elda Escobedo

May 6, 2021

5  out of  5 rating by Elda Escobedo
"I’ve been with State Farm for more than 30 years. I have never been disappointed with their service. The office personnel are always professional and kind."

Cindy Wolf

May 5, 2021

5  out of  5 rating by Cindy Wolf
"My family has purchased Auto, Life, and Home insurance from Gigi Horton's office for about 18 years now. We totally appreciate having an insurance agent that is in our corner! We trust Gigi's professional advice, which is never pushy or fake. When it came time to replace my husband's term life insurance, we came to Gigi for a quote. She told us the options and prices, and to think about it and let her know. We only got as far as the parking lot before we headed back in, and said we already made up our minds, and were ready to trust State Farm with this important piece of our financial security. She looked so surprised when we walked right back in! But we know a good price and who to trust. We have had claims too, and all were professionally handled; from a car that was 'totaled', to a kitchen flood, and most recently a repair to our travel trailer. We have never had any issues using the insurance we have bought. Our son began to use Gigi Horton's office for auto insurance as well, even all the way from southern California. We would definitely recommend Gigi and her staff, because they have been professional, caring, compassionate, and treated us as friends."

Jasmine Williams

May 4, 2021

5  out of  5 rating by Jasmine Williams
"Angelica was especially warm and helpful in assisting me with changes to my insurance policy. She answered my questions thoughtfully and worked out price differences to ensure my decision was in my best interest. Would definitely recommend this office for insurance for their excellent customer service every time."

erika walthall

May 2, 2021

5  out of  5 rating by erika walthall
"I had the pleasure of working with Tinneth from this office . She is amazing and talented. Very professional willing to answer all my question."

Dawn Mattson

April 28, 2021

5  out of  5 rating by Dawn Mattson
"Tinneth was so helpful and professional in helping us figure out maximum coverage at a great price. She spent the time listening to our needs and gave us options so we could choose what worked best for us."

Jamie Trujillo

February 17, 2021

5  out of  5 rating by Jamie Trujillo
"Gigi was quick to respond to my emails. Always very impressed with how professional and knowledgeable she is. Thank you! Her team will not disappoint!"

Rhonda Morgan

November 19, 2020

5  out of  5 rating by Rhonda Morgan
"I have had the privilege of working with Anderson at the Gigi Horton - State Farm Insurance Agency over many, many transactions. Anderson continuously goes over and above the call of duty. He's friendly, very professional, fast and accurate. Because he does what he does SO WELL, it makes what I do . . . easy! Who doesn't need more easy in their life these days?! Thanks Anderson! :-)"

Mayra Juarez

November 18, 2020

5  out of  5 rating by Mayra Juarez
"I’ve been with State Farm for years now and will never leave. Gigi is great and the service level from her office is excellent. The entire staff is always nice and eager to help. Angelica is the best, so responsive, trustworthy and friendly. Highly recommend this office, you won’t regret it."

Yesenia Rubi Juarez

November 18, 2020

5  out of  5 rating by Yesenia Rubi Juarez
"I’ve been a customer for a few years now and I’ve always gotten the best customer service from Angelica, with any questions or concerns I have about my car insurance. This place is awesome! Also appreciate the discount prices durning this pandemic."

James Cheung

July 10, 2020

5  out of  5 rating by James Cheung
"I've been with State Farm and Gigi specifically for my auto and homeowners needs for a long time, in fact it might be 10+ years now. Great group of friendly people that are knowledgeable and attentive. The service really matters when it comes to these products, and I feel that Gigi's team really keeps that standard high. Whether it's new placement or claims handling it's been good. Bonus stars for Anderson C. who just helped me with some clarity on policy language for a specific situation I was concerned about. Really helpful and highly recommended!"